Privacy Policy
Indiana Refrigeration
207 Maple St, Crawfordsville, IN
Phone: (765) 365-4704
Website: indianarefrigeration.net
1. Information We Collect
We collect information you voluntarily provide when you contact us, request a quote, or submit a form on our website or landing pages. This includes:
Full name
Email address
Phone number
Physical address
Service inquiry details
2. How We Use Your Information
We use the information we collect to:
Respond to your service inquiries and quote requests
Schedule and confirm HVAC installation or labor appointments
Send appointment reminders and service updates
Communicate with you via phone, email, or SMS regarding your project
Improve our services and customer experience
3. SMS / Text Messaging
By providing your phone number and opting in, you consent to receive SMS text messages from Indiana Refrigeration. These messages may include appointment reminders, service updates, quotes, and follow-ups related to your HVAC service requests.
Message frequency varies based on your service activity
Standard message and data rates may apply
To opt out at any time, reply STOP to any message
To request help, reply HELP
We do not share your phone number or SMS consent with third parties for marketing purposes
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
With service providers who assist in operating our business (e.g., CRM and scheduling tools)
When required by law or to protect our legal rights
With your explicit consent
5. Cookies
Our website uses cookies to analyze traffic and improve your browsing experience. By continuing to use our site, you consent to our use of cookies. You may disable cookies through your browser settings at any time.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites such as Google and Facebook. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
8. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of SMS communications at any time by replying STOP
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Indiana Refrigeration
207 Maple St, Crawfordsville, IN
Phone: (765) 365-4704
Website: indianarefrigeration.net
LEGAL
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